Marketplace and Licensing Policy

1. Scope and eligibility

This policy applies to song auctions, buyout requests, direct licensing inquiries, premium content sales, and other marketplace transactions offered through Loudkite.

You must be legally able to enter binding agreements. Bidding, purchases, payment method registration, and licensing activity are intended for adults and authorized business representatives.

2. Seller and rights-holder obligations

If you submit music or other content for marketplace listing, you represent that you own or control the rights required to preview, market, sell, license, and deliver the asset as described.

You must keep metadata, credits, splits, rights summaries, and availability status accurate. Loudkite may request supporting documents before publishing, settling, or fulfilling a transaction.

• Listings must not conflict with prior exclusive grants, pending disputes, or uncleared samples.
• You must be able to deliver the assets and paperwork described in the listing or negotiated deal.
• Loudkite may refuse, remove, or pause listings that create legal, fraud, fulfillment, or reputational risk.

3. Bid mechanics and Stripe authorizations

Marketplace bids must be backed by a valid payment method. Loudkite currently uses Stripe payment authorizations to verify a bid before it becomes active in the auction flow.

The first valid authorized bid may start the auction window. Higher authorized bids may replace the previous leading bid and may trigger release of prior authorizations according to Loudkite's operational logic and card-network timing.

• Submitting a bid authorizes a payment hold for the amount of the bid.
• Outbid authorizations may remain pending for a short period while banks and card networks process the release.
• Winning bids may be captured at settlement, and failed or canceled authorizations may invalidate the bid.
• Loudkite may reject or cancel bids that look fraudulent, abusive, mistaken, or non-compliant.

4. Buyouts, custom briefs, and offline paperwork

Some listings may support immediate buyout or separate custom licensing terms. A song page, intake form, invoice, or signed agreement may include additional commercial terms that supplement this policy.

Where a checkout flow, order form, or executed license agreement conflicts with this policy, the more specific transaction document controls for that deal.

5. Delivery, fulfillment, and permitted use

Public users receive only the preview materials Loudkite chooses to expose. Private masters, stems, split sheets, clearance notes, and final license paperwork are released only after settlement and any required verification.

Until the parties have completed settlement and received the applicable license or release documentation, you may not exploit the asset beyond whatever preview or evaluation rights Loudkite expressly grants.

6. Pricing, taxes, refunds, and chargebacks

Unless a transaction page says otherwise, listed prices do not necessarily include taxes, bank fees, currency conversion charges, or third-party processing fees.

Marketplace bids and settled licenses are generally final. Loudkite may offer refunds, credits, or reprocessing only when required by law, when a listing was materially inaccurate, or when Loudkite confirms a fulfillment failure.

• Do not initiate chargebacks or payment disputes in bad faith.
• Chargebacks, reversals, or payment abuse may result in account suspension and loss of marketplace access.
• Loudkite may offset or reverse access to delivered assets while a payment dispute is unresolved.

7. Cancellation, suspension, and dispute handling

Loudkite may pause or cancel a listing, bid, purchase, or delivery when there is suspected fraud, rights uncertainty, seller non-performance, payment failure, misuse of the service, or a legal demand affecting the transaction.

Questions about settlement, fulfillment, or licensing should be sent to licensing@loudkite.com. We may facilitate communication, but we are not required to mediate every business dispute between users.